Shipping policy

Delivery Information:

• All our exquisite pieces are meticulously handcrafted in Melbourne.
• We entrust Australia Post for the safe and swift delivery of your orders.
• Each piece is created with lots of love and dedication. Please allow 2-4 business days for products to be made before shipment.
• Once your order has been dispatched, you will automatically receive tracking details via email.
• If you need a piece urgently, please email us at 💌 moods.by.a@gmail.com and we’ll make every effort to prioritize your order and have it shipped to you as quickly as possible.

National Orders:

• Standard shipping  2-7 business days - $10.00
• Express shipping 1-3 business days - $14.00
• For orders exceeding $200, we are pleased to offer free standard shipping.

International Orders:

• Our prices are listed in Australian Dollars.
• All international orders are dispatched via Australia Post, with a flat-rate shipping fee of $30 Australian Dollars, inclusive of tracking.
• Please note that duties and taxes are NOT included in the total at checkout. We recommend referring to your country's government website for more information.
• Please allow on average 10-20 business days to receive your international order.